Refund Policy

GigThink offers paid subscription plans that are billed according to the billing cycle selected at checkout.

By subscribing to a paid plan, you authorize the applicable subscription fee to be charged according to the payment terms presented at the time of purchase.

Because GigThink provides access to a digital SaaS service immediately after purchase, subscription payments are generally non-refundable once the billing period has started.

However, refund requests may be considered in certain circumstances, including:

• A duplicate or accidental charge caused by a payment processing issue.
• A technical issue that resulted in payment being taken without the corresponding subscription access being provided.
• Another exceptional circumstance that we determine, at our discretion, warrants a refund.

You may cancel your subscription at any time.

Cancellation will stop future subscription renewals. Unless otherwise stated at the time of cancellation, you will generally continue to have access to the paid features until the end of your current billing period.

If you believe you have been charged incorrectly or have another legitimate reason for requesting a refund, please contact us with the following information:

We will review the request and respond after evaluating the circumstances.

If a refund is approved, it will be processed through the payment method or payment provider used for the original transaction, where supported.

The time required for the refunded amount to appear in your account may depend on the payment provider and financial institution.

GigThink may update this Refund Policy from time to time to reflect changes to our services, payment arrangements, or business practices.

Any updated version will be published on this page with a revised "Last Updated" date.

If you have questions about this Refund Policy or need assistance with a payment, please contact us through the contact information provided on the GigThink website.